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Lightspeed’s Customer Referral Program allows you to earn money for each new customer you refer to Lightspeed, who signs up for a minimum 1 year contract. See the full terms by clicking here.







Frequently asked questions


1.    Who can I refer?

You can refer any retail store, restaurant, or ecommerce shop, as well as any retail store or restaurant location with a lease in place who plans to open within the next few months. You will earn your referral bonus when the person referred becomes a paying customer with a 1 year contract.


2.    Is there a limit to the number of people I can refer?

There is no limit to how much you can earn with our referral program.


3.    When do I get paid?

You will be paid within 30 days following the end of the month when the customer you referred makes their first payment (NET 30 Terms). For example, if you refer someone on July 1st, and they sign their contract on August 15th, but don't pay until September. You will receive your payment within 30 days of September 30th.


4.    How do I get paid?

Referral earnings will be paid using the payment terms above. You will be paid by ACH payment, paypal, or check, subject to the aforementioned NET 30 payment terms. Please Contact Us for more details.


5.    How much do I get per referral?

For every customer that you refer, who signs up for a 1 year contract or longer, you will earn $500 CAD (for Canadian customers), $500 USD (for US customers), 400 EURO (for customers in the EU), or 400 GBP (for customers in the United Kingdom), depending on the customer’s location. If you are based in Canada and you refer a US customer you will be paid in your currency at the aforementioned rate.


6.    What if my referral does not sign a yearly contract, but still buys?

Due to the nature of this program, we require 1 year contracts to be signed. In the event that your referral signs a monthly contract, there is a risk that they cancel before we have recouped the amount paid to the you.


7.    Are all products eligible?

The customer referral program only applies to new Retail, Restaurant, and eCommerce customers who buy a 1 year or longer subscription to Lightspeed.


8.    What if I have a question not answered here?

If you have any additional questions or concerns please reach out to friendsandfamily@lightspeedhq.com




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